Managed Services

Managed Services Built for Small and Medium Sized Businesses

Small and medium-sized businesses (SMBs) often don’t realize they have the same IT needs as big business.  Even more so, they don’t realize they can afford it!  Now with so many companies moving to remote-work and Cloud Services, having an experienced IT department is even more critical.  Cybersecurity is also essential to your business.  We offer many cybersecurity add-ons to our managed services.  Let us take that burden off your shoulders.

24x7 Monitoring

Your systems are the lifeblood of your organization. Regardless of their purpose - from Active Directory to web and application servers our server management services are optimized and automatic. We will ensure they are backed up, resilient, and fine-tuned to peak performance.

Backups

Backups are a critical part of keeping business going. Even through the worst of days. Our file-level or system-level backups run multiple times per day to ensure your data is safe. With cloud and on-site backups, your organization can recover from disasters quickly.

Desktop Support

End user and desktop support keep your employees happy and working efficiently. Regardless of remote or on-site status, our desktop support services are top-notch and ready to assist your employees. Chat with us online, via email, or over the phone. We're on-call 24x7

Management

One of the most critical aspects of efficiency, is fine-tuning. Just like a car, technology needs to be regularly maintained and fine-tuned. Our automated system keeps a watchful eye on your network and automatically fixes issues as they arise.

Cybersecurity

Managing the security of your organization is no small order. If not done properly, it is costly and ineffective. Our team has over three decades of experience in managing the cybersecurity posture of organizations like yours. Our cyber-services provide peace of mind.

Guaranteed

Our services and solutions are backed by our "Gold Standard Guarantee". We will fix problems, resolve issues, and ensure your IT is running efficiently day-to-day. If you don't see the benefit of our services, cancel at any time without hassle. Our business is your business.

AutoPilot Bronze

For businesses w/up to 10 users

$25/device
  • PC Anti-virus/Security
  • PC Updates & Monitoring
  • Document Backup
  • Discounted Support Rates
  • Discounted Hardware
  • MTS Guarantee*

AutoPilot Silver

For businesses w/up to 50 users

$65/device
  • Everything in Bronze +
  • Managed Backup & Recovery
  • Vulnerability Management
  • Network Security
  • System & Network Monitoring
  • 24x7 Help Desk

AutoPilot Gold

For businesses w/50+ users

$125/device
  • Everything in Silver +
  • Server Management
  • Network Management
  • PC Management
  • Software Management
  • Dedicated Account Manager

What are managed services?

What is a Managed Service Provider (MSP)?

Many customers don’t realize what the term means at first.  But understanding what we do is quite simple.  We provide IT services, just like we are your internal IT department.  Businesses, small or large, need experience backing their technology.

Benefits of IT Managed Services

Efficiency = Savings

Efficient workforces often result in more profit. Less downtime, less frustration, and faster recovery times when something does go wrong are just a few of the efficiency benefits of outsourcing to Midshore Technology Services Managed Services.

Keeps your Business Secure

When someone is responsible for managing and monitoring your IT and workforce, it automatically because inherently more secure. As a part of our managed programs, we ensure all devices have the protection they need.ology Services Managed Services.

Better Info = Better Decisions

As your partner, we'll always be on the lookout for ways to make your business better. Our staff are experts at identifying ways to increase productivity, decrease downtime, and ensure that business is running smooth, safe and secure

Ready to contact us?

Managed Services Couldn't get easier

Send us a message to learn more about how our managed services can accelerate your business efficiency (and increase your profits).

They trust us

What Our customers Say about Managed Services

We’re proud of the services we provide.  And it’s obvious that our customers love working with us as well.  Here’s what a few of them have to say.

Hiring MTS was like buying an insurance policy for our business. The insurance we get is that our systems run smoothly, our files are backed up and when something goes wrong, we know the guys have our back.
Peter
Vice President - Construction
We're a non-profit and our budgets are pretty tight. Justin and Midshore Technology Services provides things that we never thought we could afford. It's just like having an internal IT department.
Deborah
Executive Director - Non-profit
As a small business it was hard to justify the expense of hiring an IT Company. And then our most important computer died. But, MTS had everything backed up and us back up and running in a few hours. We could have lost everything.
Kristin
Office Manager - Construction