• Better I.T. Better Business.

    technology solutions and services accelerating success

  • Our business is

    taking care of your business.

    Technology, solved. Risk, reduced. Business, connected.

    MTS managed services include PC & network security, data backup, pc support, help desk and more all bundled together.  Your total peace of mind.

    Managed Services

    Fully Manged PCs, Servers, & Networks

    For most small and medium-sized businesses, I.T. is daunting, expensive and often has more problems than it's worth. This is where we come in... our team will fully manage your PCs, networks and services as if we were your I.T. department (because we are).

    Even if you don't subscribe to our managed services, our help desk and pc/network support crew are always available to help.

    IT Support

    Need help with an issue?

    Every office with even a single computer needs I.T. support from time to time. And when you're the one needing help, trust our certified, professional technicians to help resolve your issue. PC, network, servers and those pesky printers. We've got your back!

    From network vulnerability and risk assessments to unmatched penetration testing and cyber-exercises.  Our team is hand-selected, high-skilled cybersecurity professionals.

    Cybersecurity

    Every business is at risk

    Big or small, businesses face unprecedented risk while "online". From ransomware rendering your files and devices inaccessible to sneaky hackers siphoning customer and confidential data from you. We have the skills, tools and experience to secure your network.

    From small networks to large, geographically dispersed networks.  We have the skills, certifications, and experience to ensure we can assist with your project.

    Network Support & Maintenance

    Network Slow? Spotty WiFi? Security Issues?

    Setting up, configuring and maintaining a fast and secure network are essential to consistent business productivity. From troubleshooting to complete network overhauls and upgrades, our team of Network Engineers are ready to assist.

    We have managed millions in I.T. projects around the world.  MTS can assist with staffing and managing projects from small to large scale for your organization.

    I.T. Project Management

    I.T. is complex. So are the projects.

    Our team of Project Managers have decades of experience and the right technical team backing them to make informed, technically adept decisions to manage your I.T. project. We will integrate with your business to accelerate and complete the project.

    Our vendors are world class and offer competitive pricing.  Stocking your business with high-grade I.T. equipment shouldn't break the bank.  We'll work to determine your requirements and assist with selecting, procuring and integrating the right I.T. infrastructure for your business or project.

    I.T. Sales & Support

    Big box stores don't suit business I.T. needs

    Still going to big box stores to purchase hardware, software and other I.T. essentials for your business? These stores are consumer focused, not business. We have developed a fast and efficient supply chain with the right vendors for your business and budget.

  • Managed Services

    what does the buzzword actually mean?

    END USER SUPPORT

    Help Desk, PC & User Support

    The front line of defense for any organization and keep things running smoothly is a dedicated team of IT Pros to support employee PC, printer, and general issues that arise. Our help desk is always available and a typical ticket is resolved in only a few minutes. Need a password reset? Or is your printer not printing (or scanning)? Maybe there is an issue with QuickBooks or other software application? These are all the types of issues the Help Desk can resolve quickly or determine that an Engineer needs to be dispatched. Most issues are resolved remotely within 30 minutes. More complex issues typically require an Engineer to visit your office. But don't worry, we do all of the work.

    SECURITY

    PC, Network, & Web Security

    We understand how valuable your business is. Not only do you work hard keeping things going, but it's also the livelihood of your employees. No one has the time or resources to deal with the fallout from a cyber-attack, phishing campaign, or ransomware encrypting all of your important files. The very first step we take when managing your network is to evaluate, remediate, and manage the security of your network, devices and users. While we can't prevent everything, we can assure a stronger peace of mind that someone is standing guard over your valuable business data.

    BACKUPS & DISASTER RECOVERY

    Backups

    A standard part of our managed service portfolio is to assess what data you have, where it is stored, and how we can back it up. Many times, businesses backup obvious important information but often miss data residing on individual PCs and devices throughout the business. We ensure we find these hidden gems and back them up as well. We offer both local and cloud backups to ensure no matter what happens, your data is secure and safe. We back up servers, PCs, Office 365 and G Suite, and other applications such as databases, and Quickbooks. If there is a disaster such as a fire, end user accidentally deleting critical files or a cyber attack, rest assured. We will be there to assist in recovering information and getting your business back to work.

    MONITORING, MANAGEMENT & OPTIMIZATION

    24x7 Monitoring, Maintenance and Optimization

    All of our services are continuously monitored and improved as we learn your network, devices, and user behaviors. This includes all PCs, servers, and devices that we manage. A continuous flow of information about how your network operates is monitored and assessed by our engineers. Over time, we implement tweaks and optimizations that will increase the speed and efficiency of your business IT. If there are issues, you'll know about them up to 75% faster as we remain in constant communication with your business.

    CONSULTING, PROJECT MANAGEMENT, & vCIO/CISO

    The IT Skills critical to your business

    Most small-to-medium sized businesses do not have an IT department. Nor do they have a person who is principally responsible for IT and technology related matters. This is what you've hired us for. Our analysts, engineers, and account managers are dedicated to ensuring the success of your business through secure, efficient information technology. When working with Midshore Technology Services, you are hiring an Enterprise-grade IT Department, with all the bells and whistles.

  • Subscribe & Save

    No contracts. No long-term commitments. No hassle.

    Start Up

    For businesses who need a little help

    (up to 3 users)

    Starting at

    $250

    per month

    PC Anti-virus/Security

    PC Updates & Monitoring

    Document Backup

    Discounted Support Rates

     

     

     

    Recommended

    Small Business

    For businesses who need more help

    (up to 10 users)

    Starting at

    $650

    per month

    Everything in Small Business, plus:

    Managed Backup & Recovery

    Vulnerability Scans & Remediation

    Network Security

    PC & Network Monitoring & Reporting

    Unlimited Help Desk

     

     

    Enterprise

    For businesses who need 24x7 help

    (11+ users)

    Starting at

    $1250

    per month

    Everything in Business, plus:

    Server Management

    Network Management

    PC Management

    Software Management

    Dedicated Account Manager

     

  • Your technology challenges.

    Our expertise and solutions.

    Midshore Technology Services is a Service Disabled Veteran Owned Small Business located in Denton, Maryland. Our primary focus is ensuring businesses and professionals have world-class, enterprise grade support and tools available at reasonable costs. We've helped hundreds of businesses and individuals realize their full IT potential.

     

    With over a decade of helping small and medium-sized business solve their I.T. challenges, we understand what your business needs. We follow best practices, and ensure our techs and engineers have the best training. But we teach innovation, efficiency, and professionalism. We look forward to working with you.

    Small business values

    built on big business capabilities

  • Our Team

    Trained. Certified. Professional.

    Justin Smith

    Owner

    Justin is a cybersecurity expert by trade. With more than 15 years in I.T. and I.T. Security, he has served clients around the Globe on complex and sensitive issues. Justin founded Midshore Technology Services in 2018 after re-naming and giving its predecessor a new brand. Currently based out of the Denton, MD office, Justin serves clients throughout the MD, DE, DC and VA areas.

    Dan Hiett

    Cybersecurity Engineer

    Dan is a Cybersecurity engineer with over 8 years of Cybersecurity, I.T., and Video Surveillance experience from large enterprises to businesses just like yours, he has what it takes to get the job done. A Dan has been a part of Midshore Technology Services for over 2 years supporting our customers unique needs both remotely and on site across the MD, VA, and DC regions.

    Kyle Lingard

    Jr. IT Support Analyst

    Kyle is the newest addition to the Midshore Technology Services Team. Kyle, a recent graduate of North Caroline High School is currently attending Chesapeake College, focusing on Computer Science. If you call the office, you'll most likely speak and work with Kyle as he is our "first line of defense" in solving your business I.T. needs. Kyle also works out of the Denton, MD office.

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    Don't be afraid to reach out. You + us = awesome.

    9194 Legion Rd, Suite 1, Denton, MD 21629
    (866) 987-5389
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  • Our Success

    Is ensuring your I.T. runs smoothly

    100+ PCs

    Under our management

    20+ Servers

    Optimized and maintained

    4000+ Tickets

    Resolved last year

    1000+

    Cyber-attacks prevented

    20+ Terabytes

    Backed up data

    20+ Customer

    Major network overhauls